- 50% deposit will be required based on the minimum guaranteed reservation at least one week before the date of reservation. No refund shall be issued should number of persons change after deposit has been made.
- All Company checks should be made payable to MATRIX ENTERTAINMENT INC. and should be cleared 3 working days before the reservation.
- Reservations are non-refundable and non-transferable.
- We do not allow food and drinks purchased outside.
- Cancelled reservations due to valid reasons may be given (1) chance to reschedule within (30) days after the cancelled reservation. Valid reasons must be validated and must have approval of store manager.
TERMS AND CONDITIONS
- Headcount charge is final upon signing the confirmation sheet.
- Buffet leftover charge is P199++ per plate.
- Buffet food will be taken out of the room upon package extension.
- Alcoholic beverages will not be served to minors (17 years old and below) and those wearing school uniform.
- Loss or damages on furniture and equipment will be charged a minimum of P5000 (Vomiting is a form of damage).
- Damages or spills on the pool table will be charged a minimum of P20,000.
- Red Box is strictly a non-smoking venue. Violation charge is equivalent to P1000.
- Outside food and beverages are not allowed inside Red Box.*Only products from The Coffee Bean & Tea Leaf® are accepted.
- Corkage fee for wine is P500 per bottle, while the corkage fee for liquors is P1000 per bottle.